In the meantime, those affected can try rolling back to that earlier version of the Messages app, or just switch to a different one entirely.(Pocket-lint) - While there have been many attempts on Google's part to launch one, there is one thing that Android has always lacked: a true messaging competitor to Apple's iMessage. We've reached out to Google for more information regarding the issue. Switching to a different SMS app also fixes the issue - though that may mean giving up RCS messaging. Version 6.0.117 is unaffected, according to reports, though that's a seven-month-old build at this point, and it's not likely to work forever. Many have temporarily solved the issue by rolling back to an older version of the app while avoiding updates. A factory reset can solve it for a short while, but reports indicate the issue can crop up again, and the exact cause of the return is unknown. Wiping app cache or storage for Messages reportedly does not fix the problem. Recent negative reviews from the Play Store listing mentioning some of the symptoms.Īlthough the bulk of reports at venues like Google's product forums are for customers with Pixels, other devices are also affected. Many of those with the issue report general lag and delays sending or receiving messages when it does work correctly, and an intermittent notification that states 'Messages is doing work in the background,' which has been known to appear innocuously in other circumstances, but which reports indicate is tied to this problem as well.īased on these symptoms, this appears to be a separate issue from the recent Carrier Services bug that prevented SMS messages from being sent or received. At other times, the list of messages may appear, but loading an individual thread may offer a blank screen, or bouncing between threads can trigger the problem. The easiest to observe is a blank screen when opening the Messages app, though it's an intermittent issue that might happen just once or twice over a period from hours to days. Specific symptoms for the problem are consistent among those affected, though the timing and presence of the issues aren't. For the last month or two, some Messages users have had difficulty using the app at all, suffering blank screens, empty threads, and tedious delays when it does work, all paired with annoying 'Messages is doing work in the background' notifications. Google's Messages app might be praised for bringing universal RCS messaging to the entire world, but recently, some folks aren't so happy with it.

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